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If you’ve answered no to any or all of the questions, then Happy Black Kustomer can be of service. Please click the link below for a Free 15-Minute Discovery Call.
Welcome to your demo
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1.
Do customers feel welcomed and valued when they enter your store or visit your website?
Yes
No
None
2.
Are training programs in place to enhance the product knowledge and customer service skills of your employees?
Yes
No
None
3.
Are methods used to gather feedback from customers about their experiences and areas for improvement?
Yes
No
None
4.
Are front-line employees empowered to make quick decisions and resolve customer issues effectively?
Yes
No
None
5.
Do you have strategies to proactively address potential customer complaints or concerns before they escalate?
Yes
No
None
6.
Do you have a culture of customer-centricity throughout your organization, from leadership down to frontline staff?
Yes
No
None
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