Customer Service S.W.A.G.G.

Description

Addresses the disconnect between merchants and consumers in the Black community, tackling the issue of subpar customer service that has been tolerated for years. This empowering guide offers practical solutions to bridge this gap and elevate customer service to the level of excellence that the Black community deserves. Designed for employees, managers, and business owners, this book provides strategies to boost morale, build trust, and achieve unprecedented growth and success. Join the movement for excellence and growth, and transform the way businesses view and serve the Black consumer with Customer Service S.W.A.G.G.