Customer Service in the Black Community

Description

Explores the art of customer service in the Black community, uncovering the truths and myths that contribute to Black consumers being underserved and misunderstood. This empowering book delves into the reasons behind this neglect and offers a movement to ensure Black consumers receive the exceptional service they deserve. By highlighting the economic power and loyalty of Black consumers, Negro, Please! provides invaluable insights for retailers and business owners in predominantly Black communities to improve customer service, reduce staff turnover, and create brand evangelists. Unlock the key to satisfying your loyal customers and enhancing your business today with Negro, Please!